Testimonials for Level Creek Property Restoration

Gustavo put my mind at ease knowing I would be taken care of. Jose was great too.

Our construction manager Dave was very nice gentleman and addressed all questions and concerns when brought up! Water leak was the original cause of the damage.

Rashede and Jonathan were responsive, reassuring, and professional in their management of our project. We’d highly recommend to anyone in need of restoration services.

We had to replace our flooring due to a water leak. Level Creek took care of it for us. They did a great job. Steve Brown was very helpful from start to finish. Our sincere thanks to him.

Finding honest, reliable, & highly detailed contractors in the insurance world is difficult. These guys are the real deal! They handle our customers with great care while looking out for all partied involved.

Right before the Christmas holidays, I experienced a flood on my main level that traveled down to my finished basement as well. I was beyond distraught as I had recently had my entire 1st floor hardwoods refinished. With the recommendation from my insurance co (Travelers - who was GREAT btw), I selected Level Creek Property Restoration to manage the project and complete the repairs.I was assigned a project manager, Travis S, who turned out to be one of the BEST PMs I have ever worked with! Level Creek could not have a finer individual representing them in their business. He was quick to respond, handled all communications with the insurance company including identifying additional repairs needed that the adjustor had missed. He was very punctual, communicative and truly supportive throughout the project.Travis stayed on top of all the work being done and ensured it was done to MY satisfaction. In addition to being a fantastic PM, he is also just a really GOOD person! This was a very difficult time in my life and without a person like Travis managing the whole process, I'm not sure I would have gotten through it.If you find yourself in need, I highly recommend Level Creek. I especially recommend Travis S as your PM if you're fortunate enough to have a choice!

Level Creek Property Restoration and PM Steve Brown and Foreman Miguel did an amazing job from start to finish on reconstruction of our property which experienced 3 levels of water damage. They were always on time, courteous, clean & respectful of our home. We experienced a major loss & they finished all of our work within 3 weeks as promised with top notch quality workmanship. Communications with Steve & Miguel was outstanding. They helped us turn a disaster into a dream home! Fair, honest people who do excellent work as scheduled, on time. Hard to find people like this who really care. I would use them again and refer them to everyone. I have used many contractors in the past for projects and Level Creek is the best we have ever hired. Thank you & may your company continue to prosper.

My insurance recommended them, and I am glad. They were very professional and proud of their craft. Restorations are stressful but they took care of everything. David Payne was awesome, he made things easier for us, going to the store to get items we couldn't find anywhere. His calm demeanor made it so much easier. Miguel and his crew were top notch, working hard to get it done as promised. I highly recommend them.

Excellent company!!!

  "We had a great experience with everyone with level creek property restoration especially the project manager, David Clack. Everyone was very professional and did great work. LCPR was very patient with us due to issues with my mother’s health which caused us to request delays in getting started with the job. They were very accommodating and great to work with."  

  "Level Creek was very prompt in responding to our needs. They were attentive throughout the process and communicated with us and with our insurance company very well. They were very easy to work with and they were very helpful. We would absolutely use them again!"  

I experienced a water leak that damaged my home, starting from my 2nd floor bathroom which traveled downstairs to my den (Women's Cave) laundry room and kitchen which caused major damage and disorder in my home over several months. My insurance company Allstate gave me the choice of getting the check myself or choosing a company to manage the project and oversee the repairs. I chose the latter option. I was assigned Level Creek Property Restoration Co. and Chris Webb was my project manager. From my initial meeting with Chris he discovered there were missing repairs that needed to be included in my claim and HE would communicate them to my Allstate claim adjuster. I knew right then I had made the "RIGHT DECISION"! The biggest PLUS for me was instead of me dealing with alot of different sub-contractors to do the work I only had to deal with 1 person!! When the work began on my home, every time we started in a different room, Chris was there to make sure I was introduced to the repairmen and to cover expectations from the beginning to the end. Chris was so attentive, keeping in constant contact with me to make sure I was pleased with the work performed and happy with the progress. Chris was VERY instrumental in making something so negative turn into a very positive outcome! I highly recommend Level Creek Restoration Company and suggest that you request Chris Webb as your project manager. You will not be sorry!!!!

I am writing to express my utmost satisfaction with the recent kitchen repair completed by Chris W. (Level Creek). From start to finish, the entire process was a breeze, thanks to Chris' exceptional professionalism, commitment to quality, and attention to detail.Chris consistently exceeded my expectations. He was not only skilled and knowledgeable but also incredibly reliable and trustworthy. He kept his promises, communicated effectively throughout the project, and always had my best interests in mind. His expertise and guidance were invaluable in making informed decisions and ensuring a successful outcome.The finished product is truly stunning. My kitchen now looks better than I could have imagined. The craftsmanship is impeccable, and every detail has been carefully considered. I am so impressed with the quality of work and the overall transformation of my space.I would highly recommend Level Creek to anyone seeking a top-notch contractor for their kitchen. His dedication, professionalism, and commitment to customer satisfaction make him an exceptional choice.

Had a fire in my detached and after a lengthy search for the right contractor, I was referred to Level Creek. Within 24hrs of contact I was introduced to Project Mgr., Travis. Long story short this guy is why I chose Level Creek! He was punctual, candid, professional, and thorough on every step of the rebuild process! If there was a delay or issue, he handled it. Travis's communication skills were off the chart, keeping me up via texts and phone calls. If you ever are in need of restoration services,I couldn't suggest a more buttoned up young man and an honorable family man than Travis at Level Creek Property Restoration!

This review is focused solely on Travis and his support through our entire project. Travis is a fantastic employee to have as he advocates for his clients and is adamant about building a strong client relationship. He puts your needs above the company’s and makes sure that you are as satisfied as you can be with the job at hand. He will answer calls and texts in a very timely manner and always has a quick solution to any concerns you may have. I recommend requesting Travis to be your advocate as he will not disappoint.